Shipping policy

Free standard delivery to Australia
Every order delivered to an Australian address ships free.

Processing time
Orders are processed within 1–3 business days.

Delivery time
Estimated delivery to Australia is 10–15 business days after dispatch. Delivery times are estimates and can be affected by carriers, customs or peak periods such as Christmas.

Tracking
As soon as your order ships, we email you a shipping confirmation with tracking details where available.

Other countries
We also ship to selected countries. The delivery cost is shown at checkout before you pay.

Lost or damaged parcels
If your parcel has not arrived 25 business days after dispatch, or arrives damaged, email mcorvenfun@gmail.com with your order number and we will make it right.

Contact
McORven Limited, trading as McORven Fan
29 City Mill Lane, Second Floor, Unit 5, Gibraltar GX11 1AA
mcorvenfun@gmail.com · +44 20 4578 5310